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View previous issues of the PMXpert Connection at http://www.pmxpertsoftware.co.uk/newsletters/. |
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What’s New? A Year in Review
Providing superior customer service is our primary goal at PMXpert Software. In 2007, we implemented the following new initiatives in these departments to better serve you, our valued customers. |
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Now in 2008, we want to get to know you better! In the New Year, we will be featuring selected clients in our Customer Spotlight. If you would like to tell us how PMXpert has gained an advantage for your business, we would love to hear from you at Feedback@pmxpert.com. Perhaps you could be in the spotlight next… If you have any other comments or suggestions about the PMXpert Connection, send them to Feedback@pmxpert.com. We look forward to hearing from you! |
Software Training: Increase Productivity, Save Valuable Time
In the business world, we know that Time is Money. It is important to get things done in the most efficient way possible. Right now, you may be overlooking something that can save you valuable time: PMXpert Training. |
PMXpert Training is an excellent way to Increase Productivity through more efficient use of PMXpert Software. When you maximise your knowledge of PMXpert, you can work faster, reduce repetition, automate procedures and optimise your database to improve performance. Our PMXpert trainers will teach you the expert tips you need to gain the maximum advantage from your software investment. |
Even if you have received training before, supplemental training is still a great resource for your company. With our twice-annual Software Updates, we are constantly adding new features and benefits that you may not know about. A Refresher Course will take your PMXpert skills to a whole new level and help you manage even the most complicated preventive maintenance task with Confidence. If you have had Staff Turnover and need to train new employees working with PMXpert Software, our expert trainers will get them started and bring them up to speed. |
There are two options for PMXpert Training: |
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Don’t miss this opportunity to save time and gain a competitive advantage for your organisation. For more details or a quote, contact our Sales Department today at Sales.uk@PMXpert.com or 0871 218 0912. |
Software Update: Version 10.2.2.289
The latest Software Update for PMXpert Version 10.2.2.289 is now available. Log in to the PMXpert Support website at http://www.pmxpertsoftware.co.uk/usersupport/supportmain.cfm. Click on the Downloads tab and click on the PMXpert V10.2 (10.2.2.289) link. |
Why do you need to update to the latest version of PMXpert? The updates contain new features, enhancements and fixes that make each new version of PMXpert more powerful and stable. These valuable Software Updates are only available to customers with a current Upgrade Protection Plan. If your Upgrade Protection Plan has lapsed, contact our Sales Department at Sales.uk@PMXpert.com or 0871 218 0912 to find out how to reactivate your Upgrade Protection Plan. |
Feature in Focus: Service Request Module
| The Service Request Module expands your options for receiving asset service requests, making them easier to organise and manage. This module allows people to send asset service requests by email into the special Requests area of PMXpert, eliminating the need to install PMXpert on every person’s computer. The request emails only need to contain basic information about the asset and service required, which is an advantage when the individuals sending these requests do not know the terminology of your maintenance department. |
Instead of allowing non-technical users to disorganise your system by entering information directly into PMXpert, you will direct all service requests in your facility to the designated email address. The maintenance manager can review the recorded requests, assign the requests to the appropriate assets and create work orders, all in a few easy steps in the same screen. |
Keep your facility running smoothly and protect your reputation for getting things done. If you want to see how the Service Request Module organises the flow of requests and work orders, contact our Sales Department for a Free Demonstration and quote. Call 0871 218 0912 or email Sales.uk@PMXpert.com today. |
You can also read more about the Service Request Module in Chapter 11 of the PMXpert User Manual. |
Helpful Hint: Customise Header Buttons
Q. I never use the calendar, so I don’t need to see the Calendar button at the top of PMXpert, or… Help! – my Assets button is missing and I don’t know how to get to the Assets Screen! How can I choose the header buttons that appear across the top of PMXpert? |
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A: Select Setup | System Settings from PMXpert’s main menu and click on the General tab. Under Header Buttons, select the checkboxes next to the header buttons that should appear across the top of the PMXpert screen. To change the order of the buttons, click on a header in the list and drag and drop it into a new position. The top header in the vertical list will be the farthest left button along the top of the screen. When you have selected the appropriate buttons and adjusted the order, click Save. |
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Even if a certain header button has been unselected and does not appear at the top of PMXpert, you can still access that screen. Simply click on View in PMXpert’s main menu and select the screen you want to view. |
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Did You Know? Import Records, Save Time
Did You Know …that you can save time and make data entry much easier by using PMXpert’s Import Templates? Instead of manually entering similar information over and over, you can use these templates to quickly and easily import the required details. There are four different types of import templates. Use the Supplier Inventory Import Template to import a supplier’s list of available inventory, which will update part number changes, price changes and new items in your inventory. Import part/fluid lists onto assets with the Asset Inventory Import Template. The Asset Meter Import Template makes it easy to update current asset meters in the Meter Update screen. Finally, the Costing Import Template is used to import cost entries from external data sources like automated fuelling systems. For more information, refer to Chapter 1: Setting Up PMXpert, Step 13: Import Templates in the PMXpert User Manual. |
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There are other PMXpert Imports that can save you time, too. Using lists of records contained in a CSV file, Excel spreadsheet or Access Database, you can import Companies and People into your Address Book, Inventory Detail into a Work Order and Detail into a Purchase Order. Refer to Chapter 1: Setting Up PMXpert, Step 9: Address Book, Chapter 5: Work Orders, Import Work Order Inventory Detail and Chapter 7: Purchase Orders, Import Purchase Order Detail in the PMXpert User Manual. |
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Don’t waste another moment of your valuable time typing in information that can be entered automatically! Once you set up your import templates, it will seem like the information is entering itself. |
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