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Latest Newsletter
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View the latest issue of the PMXpert Connection below or use the buttons under the E-News Archives heading to the right and click on the date of a previous newsletter or bulletin. Send newsletter comments to Feedback@PMXpert.com. |
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What's New? PMXpert Blog and Twitter Updates |
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At PMXpert Software, we value the long-term relationships that we have established with our clients. To help us stay better connected to the community built around PMXpert, we have started a Blog and are now on Twitter. |
If you want to keep your software updated with the very latest features and fixes, follow us @pmxpertupdates on Twitter. You will receive notifications of new software version releases as soon as they are available. |
Our new PMXpert Blog will keep you up-to-date with the latest PMXpert news, software tips and information. We would love to have your input on the blog. Feel free to recommend websites or to post comments. Do you have an article or idea that you would like to share? Submit it to Feedback@PMXpert.com and share your experience with the PMXpert community. |
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Limited Time Offer: 30% Discount on PMXWeb until Aug. 17 |
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PMXWeb is an expansion module for PMXpert that allows you to move your service request intake process online. Right now, you can purchase the PMXWeb module for 30% off the regular purchase price, until August 17th, 2010. (Some conditions apply. Quote Promo Code PMXNL1008.) |
Service requests initiated by phone calls, notes and personal drop-ins are distracting and disruptive to work flow. PMXWeb allows people outside maintenance (i.e. non-PMXpert-users) to submit requests online, so that all reported problems flow into one central request area. The service manager can review the requests when convenient, without interrupting other tasks, and assign the correct priority level, equipment and work order. If you want, you can allow individuals to view the status of their request online, so that they can check in on their request without interrupting the maintenance department. |
Get more out of PMXpert... for less! Until Tuesday, August 17th, 2010, you can buy the PMXWeb Module for 30% off the regular purchase price*. To take advantage of this limited-time offer, call 0871 218 0912 or email Sales.uk@PMXpert.com today with Promotion Code: PMXNL1008 (must be quoted to receive the discount offer). |
If you want to see PMXWeb in action before you buy, call or email to sign up for a free, no-commitment online demonstration with a Sales Representative. You can also view a sample of PMXWeb on our website. |
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*This promotion only applies to current clients who have already purchased the software. It cannot be applied retroactively to previous purchases. It does not have cash value and cannot be combined with any other promotion or discount offer. No substitutions or transfer rights will be given. |
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Feature in Focus: Streamline Requests with Service Request Module |
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If you want to streamline the service request process at your facility, take a look at the Service Request Module for PMXpert Software. This convenient expansion pack allows people to enter requests for asset servicing through emails, which are directed into one central request area for sorting and assigning. |
The Service Request Module makes it easier for people to report problems and for the maintenance department to organise requests. Instead of allowing non-technical users to enter information directly into PMXpert, they can simply send an email to the designated request address. This is convenient for people outside the main maintenance department, because they do not need to learn the terminology of your department or the precise name of the asset or service. It is also convenient for you, because you don't have to install PMXpert on their computers or worry about inexperienced, non-technical people messing up your well-organised system. |
When you receive the email requests, you simply add them to the central Requests area with a click of the mouse, and enter the relevant information so that it conforms to your facility's process. You set the Priority Level, select the correct Asset, assign the request to a Work Order (new or existing) and, with the most recent version of PMXpert, even complete the request right on the Requests screen. |
If you are interested in previewing or purchasing the Service Request Module, contact our Sales Department for a free, no-commitment Online Demonstration. Call us at 0871 218 0912 or email Sales.uk@PMXpert.com. If you want to read up on the Service Request Module in our PMXpert User Manual, see Chapter 12: Service Request Module. |
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Did You Know? You Can Copy Purchase Orders |
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Did you know... that you can now use the New Copy button in the Purchase Orders area to quickly create repetitive purchase orders? |
If you find yourself creating the same or similar purchase order over and over, you may find it easier to simply copy it instead of re-keying the information every time. In the Purchase Orders screen, find or create the purchase order you want to use as a template for copying. Click the PO Options button and select New Copy. A new purchase order will be created, with most of the information defaulting from the copied PO, including the items be to ordered.
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For more help, check out the PMXpert User Manual at Chapter 8: Purchase Orders, Copy a Purchase Order. |
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Helpful Hint: How to Reschedule Multiple Services |
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Some recent additions to PMXpert allow you to reschedule services in a couple of different ways. |
In the PM Schedule screen you can now reschedule multiple services. Select the service(s), click the PM Options button and select Reschedule. See the PMXpert User Manual at Chapter 5: Generate a PM Schedule, Edit and Reschedule Services. |
In the Work Orders area, you can reschedule multiple services across multiple work orders. From the Work Orders menu, select Reschedule Services. Choose the services you want to reschedule and select the new scheduled date. See the PMXpert User Manual at Chapter 6: Work Orders, Reschedule Services in a Work Order. |
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Software Update: Version 10.7.1.361 |
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The latest software update, Version 10.7.1.361, is now available. |
To download the newest Software Update, log in to the PMXpert Support Website. Click on the Downloads tab and click on the PMXpert Install 10.7.1.361 link. With each new version, PMXpert becomes more stable and powerful. To see the changes and repairs made to all versions of PMXpert, check What's New on our website or in the Help area of PMXpert Software. |
Don't forget to follow us @pmxpertupdates on Twitter to find out when the most recent update is available.
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Wondering how to use a new function? The PMXpert User Manual is frequently updated with information about new and enhanced features. When you update your software, remember to download the latest version of the manual to your Local Help. Click HERE to go to the User Manual now. |
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Support Notification: Microsoft Office 2010 64-bit Compatibility |
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Like many applications that interface directly with Microsoft Office, the email function of PMXpert Software, a 32-bit program, is not currently compatible with the 64-bit version of Microsoft Office 2010. You may or may not be affected by this issue. |
PMXpert Software's email function will still be compatible with the 32-bit version of Microsoft Office 2010, which can be installed on a 32-bit or 64-bit Windows operating system. Please note that PMXpert Software is compatible with 64-bit Windows operating systems; the email compatibility issue only arises with the 64-bit Microsoft Office 2010 software. |
If your company plans to upgrade to Microsoft Office 2010, please consult your IT Department to determine whether you will upgrade to the 32-bit or 64-bit version. If you know that you will be upgrading to the 64-bit Microsoft Office 2010, please contact the PMXpert Support Department for further information. |
Phone: 0871 218 0912
Fax: 0700 598 0910
Email: Support.uk@PMXpert.com
Website: www.PMXpertSoftware.co.uk |
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